Reducing the "wait" in waiting-line systems: Waiting line segmentation
| Year of publication: |
1997
|
|---|---|
| Authors: | Friedman, Hershey H. ; Friedman, Linda W. |
| Published in: |
Business Horizons. - Elsevier, ISSN 0007-6813. - Vol. 40.1997, 4, p. 54-58
|
| Publisher: |
Elsevier |