Refining value-based differentiation in business relationships : a study of the higher order relationship building blocks that influence behavioural intentions
David Hutchinson; William J. Wellington; Mohammed Saad; Phillip Cox
| Year of publication: |
2011
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|---|---|
| Authors: | Hutchinson, David ; Wellington, William J. ; Saad, Mohammed ; Cox, Phillip |
| Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 40.2011, 3, p. 465-478
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| Subject: | B-to-B-Marketing | Business-to-business marketing | Beziehungsmarketing | Relationship marketing | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008991564