Regression approaches for Kano classification : an empirical analysis of the classification of quality attributes according to Kano
Rebecca Reichenbach, Günther Jutz, Christoph Eberl and Jörg Lindenmeier
| Year of publication: |
2022
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|---|---|
| Authors: | Reichenbach, Rebecca ; Jutz, Günther ; Eberl, Christoph ; Lindenmeier, Jörg |
| Subject: | elastic net regression | Kano model | product development | total quality management | validity testing | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction | Regressionsanalyse | Regression analysis | Klassifikation | Classification | Produktqualität | Product quality | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2021.1908824 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013352629