Relating the dark side of new-age technologies and customer technostress
V. Kumar, Bharath Rajan, Uday Salunkhe, Shreekant G. Joag
| Year of publication: |
2022
|
|---|---|
| Authors: | Kumar, V. ; Rajan, Bharath ; Salunkhe, Uday ; Joag, Shreekant G. |
| Subject: | customer engagement | customer experience | customer technostress | negative experience | new-age technologies | stress | the dark side of new-age technologies | Beziehungsmarketing | Relationship marketing | Technischer Fortschritt | Technological change | Konsumentenverhalten | Consumer behaviour | Kundenintegration | Customer integration | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1002/mar.21738 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013465182