Relationship benefits: conceptualization and measurement in a business-to-business environment
Year of publication: |
2012
|
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Authors: | Kelly, Stephen ; Scott, Don |
Published in: |
International small business journal : researching entrepreneurship. - London : Sage, ISSN 0266-2426, ZDB-ID 613488-9. - Vol. 30.2012, 3, p. 310-339
|
Subject: | B-to-B-Marketing | Business-to-business marketing | Lieferantenmanagement | Supplier relationship management | Beziehungsmarketing | Relationship marketing | Messung | Measurement | Performance-Messung | Performance measurement |
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