Relationship management, competitive advantage and performance of hotels : a resource-based view
Daniel Ofori and Christina Appiah-Nimo
| Year of publication: |
2022
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|---|---|
| Authors: | Ofori, Daniel ; Appiah-Nimo, Christina |
| Published in: |
Journal of African business. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1522-9076, ZDB-ID 2112760-8. - Vol. 23.2022, 3, p. 712-730
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| Subject: | competitive advantage | hotels | operational performance | Relationship management | Wettbewerbsvorteil | Competitive advantage | Ressourcenorientierter Ansatz | Resource-based view | Hotellerie | Hotel industry | Unternehmenserfolg | Firm performance | Beziehungsmarketing | Relationship marketing | Performance-Messung | Performance measurement |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/15228916.2021.1924573 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013352972