Relationship marketing : new strategies, techniques and technologies to win the customers you want and keep them forever
Year of publication: |
1998
|
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Authors: | Gordon, Ian |
Publisher: |
Toronto [u.a.] : Wiley |
Subject: | Marketing | Kundenmanagement | Beziehungsmanagement |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Hennig-Thurau, Thorsten, (1998)
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Grund, Michael A., (1998)
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Loyalty.com : customer relationship management in the new era of Internet marketing
Newell, Frederick, (2000)
- More ...
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Competitor targeting : winning the battle for market and customer share
Gordon, Ian, (2002)
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Beat the competition! : How to use competitive intelligence to develop winning business stategies
Gordon, Ian, (1989)
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Move on up the car : dealing with structural unemployment in London
Gordon, Ian, (1999)
- More ...