Relative importance of satisfaction dimensions on service performance: A developing country context
| Year of publication: |
2013
|
|---|---|
| Authors: | Frimpong, Kwabena ; Wilson, Alan |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 24.2013, 4 (2.8.), p. 401-419
|