Retail atmospherics in times of disruption : a PLS modeling approach of the role of emotions in a pharmacy environment
Evi Chatzopoulou and Markos Marios Tsogas and Marina Kyriakou
Year of publication: |
2022
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Authors: | Chatzopoulou, Evi ; Tsogas, Markos Marios ; Kyriakou, Marina |
Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 50.2022, 2, p. 158-182
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Subject: | Aesthetics | Atmospherics | Attachment | Behavioral loyalty | Emotions | Moderation effect | Pharmacy | PLS modeling | Emotion | Konsumentenverhalten | Consumer behaviour | Pharmahandel | Pharmaceutical distributors | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Strukturgleichungsmodell | Structural equation model | Einzelhandel | Retail trade | Ästhetik | Ladengestaltung | Store design |
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