Ripping off regular consumers? : the antecedents and consequences of consumers' perceptions of e-commerce platforms' digital power abuse
Qian Chen, Yumeng Wang, Yeming Gong, Shan Liu
| Year of publication: |
2023
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|---|---|
| Authors: | Chen, Qian ; Wang, Yumeng ; Gong, Yeming ; Liu, Shan |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 166.2023, p. 1-12
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| Subject: | Algorithmic price discrimination | Consumer loyalty | Consumers' ethical perceptions | Consumers' perceived CSR | Digital power abuse | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Corporate Social Responsibility | Corporate social responsibility | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing | Wahrnehmung | Perception | Preisdifferenzierung | Price discrimination |