Robotic role theory : an integrative review of human-robot service interaction to advance role theory in the age of social robots
Year of publication: |
2022
|
---|---|
Authors: | Blaurock, Marah ; Caic, Martina ; Okan, Mehmet ; Henkel, Alexander P. |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 33.2022, 6, p. 27-49
|
Subject: | Human-robot service interactions | Robotic role theory | Social robots | Systematic literature review | Roboter | Robot | Bibliometrie | Bibliometrics | Soziale Rolle | Social role |
Extent: | 1 Online-Ressource |
---|---|
Type of publication: | Article |
Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.1108/JOSM-09-2021-0345 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
-
Blaurock, Marah, (2022)
-
Wamba, Samuel Fosso, (2023)
-
Lajante, Mathieu, (2023)
- More ...
-
Blaurock, Marah, (2022)
-
Henkel, Alexander P., (2020)
-
Using AI to predict service agent stress from emotion patterns in service interactions
Bromuri, Stefano, (2020)
- More ...