Robots make no effort! : service evaluation and consumer mindset
Xinyu Nie, Jingya Huang
| Year of publication: |
2023
|
|---|---|
| Authors: | Nie, Xinyu ; Huang, Jingya |
| Subject: | Roboter | Robot | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1002/cb.2138 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014251295