Robust fuzzy quality function deployment based on the mean-end-chain concept : service station evaluation problem for rail catering services

Xin Wu, Lei Nie, Meng Xu

Year of publication:	16 December 2017
Authors:	Wu, Xin ; Nie, Lei ; Xu, Meng
Published in:	European journal of operational research : EJOR. - Amsterdam : Elsevier, ISSN 0377-2217, ZDB-ID 243003-4. - Vol. 263.2017, 3 (16.12.), p. 974-995
Subject:	Fuzzy sets \| Quality function deployment (QFD) \| Robust analysis \| Mean-end-chain (MEC) \| Fuzzy goal programming \| Qualitätsmanagement \| Quality management \| Fuzzy-Set-Theorie \| AHP-Verfahren \| AHP approach \| Multikriterielle Entscheidungsanalyse \| Multi-criteria analysis \| Mathematische Optimierung \| Mathematical programming

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