Role of customer-need-complexity on customer satisfaction in service supply chains
Vikram Tiwari and Xin David Ding
| Year of publication: |
2009
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|---|---|
| Authors: | Tiwari, Vikram ; Ding, Xin David |
| Published in: |
3rd International Conference on Global Interdependence and Decision Sciences, December 28-30, 2009, Hyderabad, India. - Delhi : Macmillan Publishers India, ISBN 0-230-32852-0. - 2009, p. 7-16
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| Subject: | Kundenzufriedenheit | Customer satisfaction | Lieferkette | Supply chain | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009236667