Satisfaction and image as mediators of store loyalty drivers in grocery retailing
Erik Nesset, Bjørn Nervik and Øyvind Helgesen
| Year of publication: |
2011
|
|---|---|
| Authors: | Nesset, Erik ; Nervik, Bjørn ; Helgesen, Øyvind |
| Published in: |
The international review of retail, distribution and consumer research. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0959-3969, ZDB-ID 1098588-8. - Vol. 21.2011, 3, p. 267-292
|
| Subject: | Firmenimage | Corporate reputation | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Lebensmittelhandel | Food trade | Norwegen | Norway |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009260847