Secrets of customer relationship management : it's all about how you make them feel
James G. Barnes
| Authors: | Barnes, James G. |
|---|---|
| Publisher: |
New York, NY [u.a.] : McGraw-Hill |
| Subject: | Kundenmanagement | Beziehungsmanagement |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVIII, 316 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004594724