Seeking intelligence from patient experience using text mining : analysis of emergency department data
Padmini Varanasi and Mohan Tanniru (Department of Decision and Information Sciences, School of Business Administration, Oakland University, Rochester, Michigan,USA)
| Year of publication: |
2015
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| Authors: | Varanasi, Padmini ; Tanniru, Mohan |
| Published in: |
Information systems management. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 1058-0530, ZDB-ID 1076391-0. - Vol. 32.2015, 3, p. 220-228
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| Subject: | content analysis | emergency department | Hospital Consumer Assessment of Healthcare Providers and Systems survey | patient satisfaction | Krankenhaus | Hospital | Gesundheitsversorgung | Health care | Patienten | Patients | Notaufnahme | Emergency department | Gesundheitswesen | Health care system | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Data Mining | Data mining |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10580530.2015.1044342 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011412961