Seeking organisational excellence by using the information coming from the EFQM excellence model as starting point : application to a real case
Year of publication: |
2011
|
---|---|
Authors: | Alfaro-Saiz, Juan-Jose ; Carot-Sierra, Jose-Miguel ; Rodríguez-Rodríguez, Raúl ; Jabaloyes-Vivas, Jose-Manuel |
Published in: |
Total quality management & business excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 22.2011, 8, p. 853-868
|
Subject: | Qualitätsmanagement | Quality management | Strategisches Management | Strategic management | Hochschule | Higher education institution | Spanien | Spain |
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