Self‐Service Operations at Retail Stores: The Role of Inter‐Customer Interactions
| Year of publication: |
2013
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|---|---|
| Authors: | Li, Mei ; Choi, Thomas Y. ; Rabinovich, Elliot ; Crawford, Aaron |
| Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 11084601. - Vol. 22.2013, 4, p. 888-914
|