Self-service technologies (SSTs) in airline services : multimediating effects of flow experience and SST evaluation
Hye Young Moon and Bo Youn Lee
Year of publication: |
2022
|
---|---|
Authors: | Moon, Hye Young ; Lee, Bo Youn |
Subject: | Extrinsic motivation | Flow experience | Intrinsic motivation | Self-service technologies (SSTs) | SST evaluation | Stimulus-Organism-Response (S-O-R) model | Selbstbedienung | Self-service | Motivation | Fluggesellschaft | Airline |
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