Servant leadership as a driver of employee service performance : test of a trickle-down model and its boundary conditions
Year of publication: |
September 2018
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Authors: | Wang, Zhen ; Xu, Haoying ; Liu, Yukun |
Published in: |
Human relations. - Thousand Oaks, Calif. [u.a.] : Sage Publ., ISSN 0018-7267, ZDB-ID 203771-3. - Vol. 71.2018, 9, p. 1179-1203
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Subject: | organizational embodiment | servant leadership | service performance | social learning theory | trickle-down effect | Führungsstil | Leadership style | Dienstleistungsqualität | Service quality |
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