Service delivery encounters in business-to-business contexts as a source of innovation : a conceptual and explorative study
Debra Neumann; Hartmut H. Holzmüller
| Year of publication: |
2007
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| Authors: | Neumann, Debra ; Holzmüller, Hartmut H. |
| Published in: |
Journal of business market management : jbm. - Wiesbaden : Gabler, Springer Fachmedien Wiesbaden, ISSN 1864-0753, ZDB-ID 23744492. - Vol. 1.2007, 2, p. 105-134
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| Type of publication: | Article |
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| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009069752