Service level management : customer focused
Jan Niessen ; Paul Oldenburg
| Year of publication: |
1998 ; 2. impr.
|
|---|---|
| Authors: | Niessen, Jan ; Oldenburg, Paul |
| Publisher: |
London : Stationary Off. [u.a.] |
| Subject: | Informationstechnik | Management | Dienstleistungsbetrieb |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 106 S. : graph. Darst. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-11-330691-1 |
| Classification: | Betriebliche Information und Kommunikation |
| Source: |
Persistent link: https://www.econbiz.de/10004377790