Service quality and determinants of customer satisfaction in hospitals : Turkish experience
Halil Zaim; Nizamettin Bayyurt; Selim Zaim
| Year of publication: |
2010
|
|---|---|
| Authors: | Zaim, Halil ; Bayyurt, Nizamettin ; Zaim, Selim |
| Published in: |
International business and economics research journal. - Littleton, Colo., ISSN 1535-0754, ZDB-ID 2143670-8. - Vol. 9.2010, 5, p. 51-58
|
| Subject: | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Gesundheitswesen | Health care system | Türkei | Turkey |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008859857