Service quality dimensions in the manufacturer-distributor dyadic relationship : manufacturer-to-distributor context
Year of publication: |
2023
|
---|---|
Authors: | Trivedi, Sunil Dutt ; Nigam, Abhinav ; Pareek, Ashutosh |
Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 51.2023, 3, p. 407-423
|
Subject: | Distributor perception | Distributor-manufacturer service quality | Manufacturer-distributor relationship | Marketing channel management | Service quality | Lieferantenmanagement | Supplier relationship management | Dienstleistungsqualität | Beziehungsmarketing | Relationship marketing | Qualitätsmanagement | Quality management | Vertriebsweg | Distribution channel | Kundenzufriedenheit | Customer satisfaction | Electronic Commerce | E-commerce |
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