Service quality in public service : a case of Ghana national service scheme
Kwame Owusu Kwateng, Hannah Vivian Osei, Frank Akoto Acquaah
| Year of publication: |
2017
|
|---|---|
| Authors: | Kwateng, Kwame Owusu ; Osei, Hannah Vivian ; Acquaah, Frank Akoto |
| Published in: |
International journal of management and marketing research : IJMMR. - Hilo, Hawaii : IBFR, ISSN 1933-3153, ZDB-ID 2536557-5. - Vol. 10.2017, 1, p. 1-18
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| Subject: | Service Quality | SERVQUAL | Quality Dimensions | Kaiser Normalization | National Service Personnel | Gap Model | Ghana | Dienstleistungsqualität | Service quality | Öffentliche Dienstleistung | Public services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011799812