Service quality in the public sector: the case of the Citizen's Service Centers (CSCs) of Greece
| Year of publication: |
2013
|
|---|---|
| Authors: | Chatzoglou, Prodromos ; Chatzoudes, Dimitrios ; Vraimaki, Eftichia ; Diamantidis, Anastasios |
| Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 21354492. - Vol. 62.2013, 6 (19.7.), p. 583-605
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