Service quality : multidisciplinary and multinational perspectives
this volume represents the cooperative efforts of the Service Research Center at the University of Karlstad (Sweden) ... Ed. by Stephen W. Brown ...
| Year of publication: |
1991 ; 1. [Dr.]
|
|---|---|
| Other Persons: | Brown, Stephen Walter (contributor) |
| Institutions: | Centrum för Tjänsteforskning <Karlstad> (contributor) |
| Publisher: |
Lexington, Mass. [u.a.] : Lexington Books |
| Subject: | Dienstleistungssektor | Qualitätskontrolle | Kongress | Karlstad <1988> | Qualität | Dienstleistung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVIII, 350 S. : graph. Darst. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| ISBN: | 0-669-21152-4 |
| Source: |
Persistent link: https://www.econbiz.de/10004100533