Service quality performance measurement management in corporate hospitals using anlytical hierarchy process
A. Mohamed Riyazh Khan; P. N. Prasad; Sw. Rajamanoharane
| Year of publication: |
2012
|
|---|---|
| Authors: | Khan, A. Mohamed Riyazh ; Prasad, P. N. ; Rajamanoharane, Sw. |
| Published in: |
International journal of manufacturing technology and management. - Milton Keynes [u.a.] : Inderscience Enterprises, ISSN 1368-2148, ZDB-ID 2037402-1. - Vol. 26.2012, 1/4, p. 196-212
|
| Subject: | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Performance-Messung | Performance measurement | Qualitätsmanagement | Quality management | Hierarchie | Hierarchy |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009708416