Service robots and hotel guests' perceptions : anthropomorphism and stereotypes
Xiaoxiao Song, Yunpeng Li, Xi Yu Leung and Dong Mei
| Year of publication: |
2024
|
|---|---|
| Authors: | Song, Xiaoxiao ; Li, Yunpeng ; Leung, Xi Yu ; Mei, Dong |
| Published in: |
Tourism review. - Bingley : Emerald, ISSN 1759-8451, ZDB-ID 2412174-5. - Vol. 79.2024, 2, p. 505-522
|
| Subject: | Competence | Guest expertise | Robot anthropomorphism | Stereotype content model | Warmth | Roboter | Robot | Hotellerie | Hotel industry | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/TR-04-2023-0265 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014512285