Service robots are an option for contactless services due to the COVID-19 pandemic in the hotels
Subhodeep Mukherjee, Manish Mohan Baral, Chittipaka Venkataiah, Surya Kant Pal, Ramji Nagariya
| Year of publication: |
2021
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|---|---|
| Authors: | Mukherjee, Subhodeep ; Manish Mohan Baral ; Venkataiah, Chittipaka ; Pal, Surya Kant ; Nagariya, Ramji |
| Published in: |
Decision : official journal of Indian Institute of Management Calcutta. - [Erscheinungsort nicht ermittelbar] : Springer India, ISSN 2197-1722, ZDB-ID 2194154-3. - Vol. 48.2021, 4, p. 445-460
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| Subject: | Covid-19 | Service robots | Contactless service | Hotels | Customers | Acceptance | Coronavirus | Hotellerie | Hotel industry | Roboter | Robot | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Dienstleistung | Services | Kundenservice | Customer service | Epidemie | Epidemic |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s40622-021-00300-x [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012796404