Service robots : the dynamic effects of anthropomorphism and functional perceptions on consumers' responses
Kevin Kam Fung So, Hyunsu Kim, Stephanie Q Liu, Xiang Fang and Jochen Wirtz
| Year of publication: |
2024
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|---|---|
| Authors: | So, Kevin Kam Fung ; Kim, Hyunsu ; Liu, Qing ; Fang, Xiang ; Wirtz, Jochen |
| Published in: |
European journal of marketing. - Bradford : Emerald, ISSN 1758-7123, ZDB-ID 2002936-6. - Vol. 58.2024, 1, p. 1-32
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| Subject: | Anthropomorphism | Artificial intelligence | Service robots | Task-technology fit | Technology acceptance | Technology receptivity | Künstliche Intelligenz | Roboter | Robot | Konsumentenverhalten | Consumer behaviour | Innovationsakzeptanz | Innovation adoption | Technischer Fortschritt | Technological change |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/EJM-03-2022-0176 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014466289