Service supply chain management process capabilities : measurement development
Year of publication: |
November 2017
|
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Authors: | Boon-itt, Sakun ; Wong, Chee Yew ; Wong, Christina W. Y. |
Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 193.2017, p. 1-11
|
Subject: | Service supply chain | Process capability | Scale development | Empirical measurement methodology | Lieferkette | Supply chain | Messung | Measurement | Performance-Messung | Performance measurement | Prozessmanagement | Business process management | Dienstleistungssektor | Service industry |
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