Servitization and operations management : a service-dominant logic approach

Laura A. Smith; Roger S. Maull; Irene C. L. Ng

Year of publication:	2011
Authors:	Smith, Laura A. ; Maull, Roger S. ; Ng, Irene
Publisher:	Exeter : Univ., Business School
Subject:	Service-Dominant Logic \| Service-dominant logic \| Prozessmanagement \| Business process management \| Leistungsbündel \| Bundling strategy \| Produktionswirtschaft \| Production management

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