Shop-floor communication and process management for quality performance : an empirical analysis of quality management

Jing Zeng; Phan Chi Anh; Yoshiki Matsui

Year of publication:	2013
Authors:	Zeng, Jing ; Anh Chi Phan ; Matsui, Yoshiki
Published in:	Management research review. - Bingley : Emerald, ISSN 2040-8269, ZDB-ID 2535152-7. - Vol. 36.2013, 5, p. 454-477
Subject:	Interne Kommunikation \| Internal communication \| Produktionswirtschaft \| Production management \| Prozessmanagement \| Business process management \| Einführung \| Implementation \| Qualitätsmanagement \| Quality management \| Welt \| World

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