Short-run vs long-run trade-offs in outsourcing relationships : impacts on loyalty and switching propensity
Year of publication: |
2010
|
---|---|
Authors: | Juntunen, Jouni ; Grant, David B. ; Juga, Jari |
Published in: |
Strategic outsourcing : an International journal. - Bingley [u.a.] : Emerald, ISSN 1753-8297, ZDB-ID 2473963-7. - Vol. 3.2010, 3, p. 211-225
|
Subject: | Unternehmensdienstleistung | Business services | Logistikunternehmen | Logistics provider | Dienstleistungsqualität | Service quality | Transportgewerbe | Freight transport industry | Lieferantenmanagement | Supplier relationship management |
-
Logistikdienstleistungen : Bedarf und Angebot in Mecklenburg-Vorpommern
Wenske, Christian, (1997)
-
Grundlagen der Kontraktlogistik
Heger, Silke, (2007)
-
Rechtliche Aspekte von Kontraktlogistikprojekten
Thonfeld, Horst-Dietrich, (2007)
- More ...
-
Juntunen, Jouni, (2010)
-
Service quality and its relation to satisfaction and loyalty in logistics outsourcing relationships
Juga, Jari, (2010)
-
Service quality and its relation to satisfaction and loyalty in logistics outsourcing relationships
Juga, Jari, (2010)
- More ...