Show me the money : improving our understanding of how organizations generate return from technology-led marketing change
Year of publication: |
2015
|
---|---|
Authors: | Maklan, Stan ; Peppard, Joe ; Klaus, Philipp |
Published in: |
European journal of marketing : EJM. - Bingley : Emerald Publishing Limited, ISSN 0309-0566, ZDB-ID 189982-X. - Vol. 49.2015, 3/4, p. 561-595
|
Subject: | Big data | CRM | ROI | Social media | Benefits realisation | Performance improvement | Beziehungsmarketing | Relationship marketing | Social Web | Social web | Return on Investment | Return on investment | Big Data | Online-Marketing | Internet marketing |
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