Siemens and SAP: when two worlds collide : How a multinational implemented IT platforms at the local level

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – Scans the top 400 management publications in the world to identify the most topical issues and latest concepts. These are presented in an easy‐to‐digest briefing of no more than 1,500 words. Findings – Investigating the experiences of Siemens (Australia) helps signpost the potential benefits and challenges any other large company facing IT upgrades may encounter. Following the five lessons learned and the results of surveys and interviews, there should be a more enhanced understanding of the complex nature of what it is to take the monumental step of upgrading, especially while undertaking a process of business process re‐engineering. Practical implications – Provides strategic insights and practical thinking that have influenced some of the world's leading organizations. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.