Signaling eco-certification : implications for service coproduction and resource efficiency

Jie J. Zhang; Nitin Joglekar; Rohit Verma

Year of publication:	2014
Authors:	Zhang, Jie Jennifer ; Joglekar, Nitin ; Verma, Rohit
Published in:	Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 25.2014, 4, p. 494-511
Subject:	Resource efficiency \| Service delivery system \| Services management \| Eco-friendly service concept \| Service coproduction \| Signaling effect \| Dienstleistungsmanagement \| Service management \| Dienstleistungssektor \| Service industry \| Theorie \| Theory \| Dienstleistung \| Services \| Dienstleistungsmarketing \| Services marketing \| Ökoeffizienz \| Eco-efficiency \| Signalling

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