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Implementing Six Sigma for improving business processes at an automotive bank
Johannsen, Florian, (2010)
Six sigma as a business process management method in services : analysis of the key application problems
Johannsen, Florian, (2011)
Wand and Weber's good decomposition conditions for BPMN : An interpretation and differences to Event-Driven Process Chains
Johannsen, Florian, (2014)