Solicited diaries as a means of involving patients in development of healthcare services
Year of publication: |
2011
|
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Authors: | Elg, Mattias ; Witell, Lars ; Poksinska, Bozena ; Engström, Jon ; Dahlgaard-Park, Su Mi |
Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 2473962-5. - Vol. 3.2011, 2, p. 128-145
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Subject: | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Innovation | Kundenintegration | Customer integration | Patienten | Patients | Narrative Methode | Narrative method | Schweden | Sweden |
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