Speak, search, and stay : determining customers' intentions to use voice-controlled artificial intelligence (AI) for finding suitable hotels and resorts
Year of publication: |
2025
|
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Authors: | Selim Ahmed ; Chowdhury, Ujjal Yaman ; Ashrafi, Dewan Mehrab ; Choudhury, Musfiq Mannan ; Ahmed, Rafiuddin ; Ahmed, Rubina |
Published in: |
Journal of hospitality and tourism insights. - Bingley : Emerald, ISSN 2514-9806, ZDB-ID 2935216-2. - Vol. 8.2025, 3, p. 967-987
|
Subject: | Artificial intelligence | Customer behaviour | Hospitality services | Hotels and resorts | Voice-based assistant | Künstliche Intelligenz | Hotellerie | Hotel industry | Gastgewerbe | Hospitality industry | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality |
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