A methodological exploration of generative artificial intelligence (AI) for efficient qualitative analysis on hotel guests' delightful experiences
Hala Sun, MiRan Kim, Soyeon Kim, Laee Choi
| Year of publication: |
2025
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|---|---|
| Authors: | Sun, Hala ; Kim, Mi Ran ; Kim, Soyeon ; Choi, Laee |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 124.2025, Art.-No. 103974, p. 1-13
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| Subject: | Artificial Intelligence | ChatGPT | Customer | Delight grounded theory | Hospitality industry | Qualitative content analysis | Künstliche Intelligenz | Artificial intelligence | Hotellerie | Hotel industry | Gastgewerbe | Qualitative Methode | Qualitative method | Dienstleistungsqualität | Service quality | Grounded Theory | Grounded theory | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.103974 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015340087