Special issue on "Serving customers and consumers effectively in the twenty-first century" : emerging issues and solutions
coed. by A. Prasuraman ...
Alternative title: |
Serving customers and consumers effectively in the twenty-first century
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Year of publication: |
2000
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Other Persons: |
Parasuraman, A.
(contributor) |
Published in: |
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Publisher: |
Thousand Oaks : Sage
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Extent: | 174 S. : Ill., graph. Darst. |
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Type of publication: | Book / Working Paper
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Language: | English |
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Source: | |
Persistent link: https://www.econbiz.de/10004679901