SPECIAL REPORTS - Service Management Miniconference: "Designing Value-added Services: An Evolving Research Stream"
| Year of publication: |
2001
|
|---|---|
| Authors: | Verma, Rohit ; Plaschka, Gerhard |
| Published in: |
Decision line. - Atlanta, Ga. : AIDS, ISSN 0732-6823, ZDB-ID 9876273. - Vol. 32.2001, 5, p. 34-37
|