Structural equation test of service quality dimensions on the relationship quality construct : evidence from an emerging telecom market
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Henao Colorado, Laura Cristina, (2022)
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Drivers of customer satisfaction and relationship quality in system delivery projects
Haverila, Matti Juhani, (2013)
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An empirical assessment of customer switching behavior in the Nigerian telecom industry
Izogo, Ernest, (2013)
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Ugwuanyi, Chidera, (2022)
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Ugwuanyi, Chidera C., (2022)
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Determinants of relationship quality and customer loyalty in retail banking : Evidence from Nigeria
Izogo, Ernest Emeka, (2017)
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