Structural relationships between inertia, satisfaction, loyalty and revisit behaviour : empirical evidence from local tourists in Chengdu
Year of publication: |
2017
|
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Authors: | Li, Zhiyong ; Hu, Yingli ; Ranasinghe, Ruwan ; Li, Ji ; Cui, Rui |
Published in: |
International journal of leisure and tourism marketing : IJLTM. - [Olney] : Inderscience Enterprises, ISSN 1757-5567, ZDB-ID 2512436-5. - Vol. 5.2016/2017, 3, p. 248-270
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Subject: | action inertia | affective inertia | cognitive inertia | conative inertia | loyalty | repeating behaviour | satisfaction | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Urlaubsverhalten | Holiday behaviour | Kognition | Cognition | Arbeitszufriedenheit | Job satisfaction |
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