Technical and functional determinants of customer satisfactin in the bank-SME relationship
Nicolaus Lundahl, Fatima Vegholm and Lars Silver
| Year of publication: |
2009
|
|---|---|
| Authors: | Lundahl, Nicolaus ; Vegholm, Fatima ; Silver, Lars |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 19.2009, 5, p. 581-594
|
| Subject: | Beziehungsmarketing | Relationship marketing | KMU | SME | Firmenkundengeschäft | Corporate banking | Bank |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009525061