Testing a branch performance model in a New Zealand bank
Ugur Yavas
| Year of publication: |
2010
|
|---|---|
| Authors: | Yavas, Ugur ; Babakus, Emin ; Ashill, Nicholas J. |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 24.2010, 5, p. 369-377
|
| Subject: | Bankgeschäft | Banking services | Bankberufe | Bank employees | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Neuseeland | New Zealand |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008653368