Testing airline passengers' responses to flight attendants' expressive displays: The effects of positive affect
| Year of publication: |
2007
|
|---|---|
| Authors: | Gountas, Sandra ; Ewing, Michael T. ; Gountas, John I. |
| Published in: |
Journal of Business Research. - Elsevier, ISSN 0148-2963. - Vol. 60.2007, 1, p. 81-83
|
| Publisher: |
Elsevier |